Privacy Policy

Introduction

This Privacy Policy describes how The Emotional Freedom Challenge by Dr. Paul Jenkins (“we,” “us,” or “our”) collects, uses, and protects your personal information when you participate in our challenge and use our website.

Information We Collect

We collect information that you provide directly to us, including:

• Name and email address when you register for the challenge
• Mobile phone number, if you choose to provide it, and whether you opted in to receive text messages
• Payment information if you purchase VIP access
• Communications when you contact us for support
• Usage data and analytics about how you interact with our website

How We Use Your Information

We use the information we collect to:

• Provide access to the challenge sessions and materials
• Send you important updates and communications about the challenge
• Process payments for VIP access
• Improve our services and user experience
• Respond to your questions and provide customer support
• Send you occasional emails about future programs (you can opt out at any time)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (e.g., email service providers, payment processors)
• When required by law or to protect our rights
• With your explicit consent

Mobile Information and Text Messaging

If you provide your mobile phone number and check the box to opt in, we (or our text messaging platform acting on our behalf) will send you SMS text messages related to The Emotional Freedom Challenge, such as event reminders and coaching appointment reminders. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP or emailing support@positives.life.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may request deletion of your mobile number and consent record at any time by emailing privacy@drpauljenkins.com or by replying STOP to any message. We will remove your mobile information from active messaging lists promptly upon request, subject to any records we are required to retain for legal or compliance purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Object to certain processing of your information

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: privacy@drpauljenkins.com